Mission, Vision and values
- To be the leading export bank in Egypt providing banking and Financial services catered primarily to Exporters through:
- Introducing fully integrated innovative financial and investment Products and services at the highest level of international standards.
- Employing state of the art technology solutions for streamlined operations and services.
- Committing to full compliance with regulatory requirements.
- Creating the best working environment for Employees to be the Employer of choice.
- Adopting Responsible CSR strategies to Enhance social, economic and environmental sustainable welfare.
- To be the Ultimate financing Partner for clients, with a core focus on Exporters, through introducing integrated innovative products & services aiming at maximizing all stakeholders’ values
- We perform our work with the utmost integrity and we are committed to the highest levels of performance standards
- We act ethically and deliver on our promises through making our actions reflect our words;
- We possess courageous integrity;
- We are committed to loyalty and integrity in our behavior and we rely on honesty and transparency in our actions.
- We commit ourselves to all our pledges and agreements to build trust with all our customers and partners;
- We unify our goals and achieve them through active participation and cooperation;
- We trust and support each other to achieve our collective goals;
- We do not compromise on corruption nor tolerate any form of unethical practices
- We stay focused on our goals and seek to excel in everything we offer;
- We act proactively, anticipating and satisfying our customers’ banking needs;
- We seek simplicity coupled with efficiency and effectiveness in offering all our banking services;
- We keep pace with up-to-date technological solutions to offer the best banking services.
- We select the best people and we are keen on providing continuous training to achieve the highest levels of efficiency;
- We encourage employee empowerment and delegation of authorities to create a succession plan guaranteeing sustainable success;
- We involve employees in decision making by taking all viewpoints into account;
- We support the collective responsibility spirit and we strive to reinforce engagement at the level of each individual.
- We encourage unique and innovative solutions and products aligned with the needs of our customers through anticipating their needs;
- We uphold simplicity in all the products and procedures that we offer, without prejudice to the rules, laws and instructions.
- We believe that creativity and excellence are achieved only through sharing our experiences, ideas, information and know-how;
- We strive for continuous positive change and development to achieve a better future for the Bank.