Mission, Vision and values

Mission, Vision and values

Mission:

  • To be the leading export bank in Egypt providing banking and Financial services catered primarily to Exporters through:
  • Introducing fully integrated innovative financial and investment Products and services at the highest level of international standards.
  • Employing state of the art technology solutions for streamlined operations and services.
  • Committing to full compliance with regulatory requirements.
  • Creating the best working environment for Employees to be the Employer of choice.
  • Adopting Responsible CSR strategies to Enhance social, economic and environmental sustainable welfare.
    Vision
  • To be the Ultimate financing Partner for clients, with a core focus on Exporters, through introducing integrated innovative products & services aiming at maximizing all stakeholders’ values
    Values
  • Integrity
    • We perform our work with the utmost integrity and we are committed to the highest levels of performance standards
    • We act ethically and deliver on our promises through making our actions reflect our words;
    • We possess courageous integrity;
    • We are committed to loyalty and integrity in our behavior and we rely on honesty and transparency in our actions.
  • Trust
    • We commit ourselves to all our pledges and agreements to build trust with all our customers and partners;
    • We unify our goals and achieve them through active participation and cooperation;
    • We trust and support each other to achieve our collective goals;
    • We do not compromise on corruption nor tolerate any form of unethical practices
  • Excellence
    • We stay focused on our goals and seek to excel in everything we offer;
    • We act proactively, anticipating and satisfying our customers’ banking needs;
    • We seek simplicity coupled with efficiency and effectiveness in offering all our banking services;
    • We keep pace with up-to-date technological solutions to offer the best banking services.
  • Empowerment
    • We select the best people and we are keen on providing continuous training to achieve the highest levels of efficiency;
    • We encourage employee empowerment and delegation of authorities to create a succession plan guaranteeing sustainable success;
    • We involve employees in decision making by taking all viewpoints into account;
    • We support the collective responsibility spirit and we strive to reinforce engagement at the level of each individual.
  • Creativity
    • We encourage unique and innovative solutions and products aligned with the needs of our customers through anticipating their needs;
    • We uphold simplicity in all the products and procedures that we offer, without prejudice to the rules, laws and instructions.
    • We believe that creativity and excellence are achieved only through sharing our experiences, ideas, information and know-how;
    • We strive for continuous positive change and development to achieve a better future for the Bank.